We have 16x24, 18x30 and 24x36 doormats that are approximately 1/2 inch thick - please make sure to measure properly to ensure the item will fit in your space.

Garden flags are available in 12x18 inch and 24.5x32 inches. They do not include a stand for hanging and have a sleeve for hanging, not grommets.

Caring for our door mats is easy! Shake/vacuum, DONE! It is recommended that you keep your door mat out of extreme weather conditions and in a covered area to extend the life of your mat. These mats are meant for decorative use.

Garden flags and wall prints may be cleaned using a damp cloth.

All of our doormats are made from all-natural coconut fibers. They are biodegradable, compostable, and mold and mildew resistant. Each doormat is unique with varying coloration, and can have some darker spots due to thicker pieces of coir or darker fibers intertwined into the mat. Coir mats do shed slowly over time with wear.

If you're sending a door mat as a gift, please be sure to let me know! We are happy to include a note with the door mat. Gift wrap is available for an additional fee and can be added at checkout.

We are only able to offer mock-ups for custom orders once the order is purchased due to the number of inquiries we receive for custom orders.

If you are looking to change/customize an existing mat in the shop, please contact us first. Any orders submitted from an existing listing that request parts be customized will be immediately refunded and you will be asked to submit a custom order request.

All items are shipped to the address you have on file with Etsy. There are 2 places during the checkout process for you to verify it is being shipped to the correct place. We are not responsible for items being returned due to an incorrect address or unclaimed package and you are responsible for additional shipping charges to reship an item.

Most doormats are shipped using UPS (with the exception of those with PO Boxes). Smaller items ship USPS.

PLEASE NOTE ANY ORDERS SHIPPING TO ALASKA, HAWAII, OR PUERTO RICO WILL INCUR A $10 SHIPPING CHARGE - You can add the postal charge here: https://etsy.me/3WSQ5xB

All orders shipped outside of the US are responsible for any customs duties/taxes.

Refer to the SHIPPING DATE on your ETSY receipt. This is the very latest your item will ship out. Items are made to order and I do my best to ship as soon as possible. Once shipped, items generally take 3-5 business days to arrive. If you are in need of an item sooner, please message me.

Please message me if there is an issue with your order. Rejected packages or those sent back without previous communication regarding the issue with the order will not be refunded. While I am able to accept returns for most items, I cannot accept returns for anything that has been customized with color or personalized. Any approved returns must be received within 30 days of purchase.